Beneficiaries' stories - Case studies 31 - 36

New Windows for Mrs B

Mrs B, a widow who lives in Lancashire, receives a small pension from Innogy having worked for 15 years at Agecroft Power Station.

She has severe arthritis and diabetes which has affected her kidneys.

She has a mortgage on her house and recently discovered that three of her windows had become in a serious state of disrepair.

She contacted EEIBA and was visited by our Regional Welfare Officer, who was able to organise replacement windows.

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